Privacy Policy

1. Introduction

PrimeAxis Global ("we," "our," or "us") provides professional truck dispatch and logistics support services to carriers, owner-operators, and transportation companies across the United States. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By using our website or services, you agree to the terms described in this policy.

2. Information We Collect

We may collect the following types of information:

• Contact information — name, company name, email address, and phone number submitted through our contact and quote request forms.
• Business information — fleet size, equipment type, preferred lanes, and other details you provide to help us tailor our dispatch services.
• Communications — records of correspondence between you and PrimeAxis Global, including emails, calls, and WhatsApp messages.
• Technical information — basic, non-identifying data such as browser type and pages visited, collected automatically when you use our website.

3. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and provide quotes for dispatch and logistics services;
• Deliver, maintain, and improve our dispatch, freight management, and back-office support services;
• Communicate with you about your account, loads, and service updates;
• Comply with applicable legal and regulatory obligations.

4. How We Share Your Information

We do not sell your personal information. We may share information with brokers, carriers, or load boards as necessary to perform dispatch services on your behalf, and with service providers who support our business operations (such as communication tools), under appropriate confidentiality obligations. We may also disclose information if required by law or to protect our legal rights.

5. Data Security

We take reasonable administrative and technical measures to protect your information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes described in this policy, unless a longer retention period is required by law.

7. Your Choices

You may contact us at any time to ask what information we hold about you, request corrections, or request that we delete your information, subject to any legal or contractual obligations that require us to retain certain records.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of our website or services after changes are posted constitutes acceptance of the updated policy.

9. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

• Johar Town, Lahore, Pakistan
• +1 (469) 227-0913
• info@primeaxisglobalpk.com